/ About Axia Telecom

A Watford-built telecoms team,
backed by 30+ years of UK IT.

Axia Telecom is the connectivity and communications arm of Axia Computer Systems Ltd — the IT partner UK small and medium-sized businesses have trusted since 1994.

/ Our story

From a 1994 IT shop
to a UK comms partner.

Axia started in 1994 as a hands-on IT business in Hertfordshire, fixing servers, racking switches and answering phones for small companies that could not justify their own IT team. Three decades later, the work has changed — and so has the network — but the principles have not.

Axia Telecom exists because the lines between IT and telecoms have collapsed. The phone system is software. The office network is a leased line and a 5G failover. The fridge in the warehouse is on a cellular SIM. Our customers needed a partner who could deliver all of it, properly, from one team.

We are deliberately not the biggest. We are deliberately not the cheapest. We are deliberately the partner that answers the phone, owns the problem, and tells you the truth about what your estate actually needs.

/ Timeline

30+ years of UK SMB IT.

The same people, the same Watford HQ, the same obsession with making boring infrastructure that just works.

  1. 1994

    Axia Computer Systems Ltd founded in Watford, Hertfordshire.

  2. 2003

    Cisco and Microsoft partner accreditations achieved.

  3. 2011

    Launched managed hosting and disaster recovery services.

  4. 2017

    Cyber Essentials Plus certified across all operations.

  5. 2020

    Built out a 24/7 UK helpdesk and remote monitoring NOC.

  6. 2024

    Axia Telecom launched as the dedicated connectivity & comms brand.

/ How we work

Four principles
we don't flex on.

We turn down work that does not fit them. It keeps the team focused and the customers happy.

UK people answer the phone

Every call, ticket and escalation lands with our team in Watford. No offshore tier-1 triage, no scripted handoffs.

We carry the spanner

We design, install, monitor and fix what we sell. If it breaks, it is our problem before it is yours.

Multi-vendor, multi-network

We pick the right carrier, platform and vendor for the job. We are not a single-product reseller dressed up as an MSP.

Boring infrastructure, on purpose

We optimise for things that do not break at 4am, not things that demo well on a Tuesday.

/ Where we work

UK-wide, with our boots in Watford.

Our head office is on Regal Way, Watford — a fifteen-minute drive from the M1, M25, the West Coast Mainline and most of north-west London. Engineers deploy nationwide. Strongest densities of customers in Hertfordshire, Bedfordshire, Buckinghamshire and London.

Axia House, 3D Regal Way, Watford, Hertfordshire WD24 4YJ
  • 1994
    Established
  • CE+
    Cyber Essentials Plus
  • 24/7
    UK helpdesk
  • 30+
    Vendor & carrier partners
/ Get in touch

Ready to upgrade
your comms?

Tell us what you've got, who it's with and what it costs. We'll come back with a no-obligation proposal — usually within one working day.

Head office
Axia House, 3D Regal Way
Watford, Hertfordshire
WD24 4YJ, United Kingdom