After an acquisition, Greenstead inherited nine different phone systems. Patients calling the wrong practice got dropped. We unified the lot.
A patchwork of analogue, IP and hosted systems with no consistent IVR, no central reporting and no way for receptionists to cover for each other across sites.
Patients now reach the right clinician on the first attempt. Practice managers share a single rota and a single set of reports. The legacy systems are gone.
Tell us what you've got, who it's with and what it costs. We'll come back with a no-obligation proposal — usually within one working day.