/ Professional services

A 4-site accountancy practice cut its comms bill by 38% and finally killed its ISDN.

Marlow & Co was running four sites on a tangle of analogue lines, three mobile contracts and a flaky leased line. We rebuilt the lot before the PSTN switch-off.

Client: Marlow & Co Accountants
  • 38%
    Reduction in monthly comms spend
  • 4
    Sites migrated, zero downtime
  • <24h
    P1 average response time
/ The challenge

Where they started.

Three separate suppliers, ageing ISDN30 lines on the head office, no failover and a board that was understandably nervous about the 2027 switch-off. The existing leased line was hitting capacity during tax season.

/ What we did

The solution.

  • New 1 Gbps leased line into the head office with 5G failover
  • Cloud PBX replacing four on-prem systems, with shared queues across sites
  • Single pooled mobile tariff across all 47 users on EE primary, Vodafone steered
  • Microsoft 365 licensing right-sized and conditional access enabled
/ The outcome

Marlow & Co consolidated onto one bill, removed two suppliers entirely, and now has a documented continuity plan that the partners actually understand.

/ Get in touch

Ready to upgrade
your comms?

Tell us what you've got, who it's with and what it costs. We'll come back with a no-obligation proposal — usually within one working day.

Head office
Axia House, 3D Regal Way
Watford, Hertfordshire
WD24 4YJ, United Kingdom